Contact Service Center

L-3 Microdyne Outsourcing partners with clients who have a passion for the customer experience and who recognize the impact quality services have on their bottom line. Every contact you have with your customer should confirm that they are your most valuable asset. The ability to exceed your customer’s expectations is the foundation of a solid relationship promoting sustained revenue and success. L-3 Microdyne’s Home Field Advantage® strengthens this foundation by providing knowledgeable U.S. based agents who offer your customers swift resolutions and clear, accurate information --capitalizing on the contact opportunity.

L-3 Microdyne’s contact center services address everything from the most basic customer inquiries to complex technical troubleshooting. Choose the service below that best fits your business needs.

• Customer Care
• Technical Support
 • Inbound/Outbound Sales
 • Awards & Case Studies
• Testimonials

L-3 Microdyne Outsourcing - Orono, Maine

Microdyne Outsourcing is a leader in the customer contact

Our complete on-shore solution presents our clients with a Home Field Advantage® that is recognized and valued among today's discerning consumers. Outsourcing your call center services with Microdyne guarantees your customers are connecting with agents who possess the cultural understanding and language skills necessary for a positive experience.